• Education Center
  • Oak Brook, IL, USA
  • Full Time

The RSNA offers a variety of benefits including medical, dental, optical, 403b retirement plan, flexible work arrangements, employee training and development, tuition reimbursement and many more.

Description: Produces online continuing medical education courses and enters content into a Learning Management System (LMS).  Helps coordinate the full cycle of product implementation including development, execution, and the evaluation process.

Responsibilities Include:

  1. Coordinates the development and implementation of RSNAs repurposed content including but not limited to RSNA Journal-based CME activities, and RSNA annual meeting content.
  2. Using predesigned production templates, enter and update educational content, including images/multi-media, formatting and text into the RSNA Learning Management System.
  3. Follow established procedures to publish new online content to the RSNA Learning Management System.
  4. Make suggestions for improving educational course templates based on adult learning theory and online education best practices.
  5. Conduct quality control tests on produced online educational programs, including spelling, grammar, on-screen aesthetics, functionality, and accuracy of entered content.
  6. Collect, organize and track production deliverables including permission agreements, faculty disclosure information, activity-specific ACCME documentation, project progress, quality control steps and release procedures.
  7. Develop and manage detailed work plans and status reports to ensure educational programs are completed on time, delivered to high professional standards, and within budgeted/allocated resources.
  8. Support the Education Center production team with trouble-shooting online education functionality in response to end user inquiries, software and/or browser version updates.
  9. Create content templates, process instructions and quality control documentation when necessary.
  10. Assist with procuring copyright permission for educational content.
  11. Assists the Online Education Manager with any marketing needs for the repurposed courses.
  12. Serve, in a back-up capacity, to answer customer service inquiries (phone calls and emails) for Education Center offerings.


  1. Bachelor's degree required
  2. Experience using the basics of Microsoft Word, Excel, and Outlook, and Adobe Acrobat
  3. Experience with online education, learning management systems and authors tools (preferably Articulate Storyline) a plus
  4. Familiarity with Microsoft 365, Dropbox, HTML5 and responsive design a plus
  5. Familiarity with ACCME requirements a plus
  6. Able to multitask and meet deadlines
  7. Basic experience and knowledge of mobile devices, tablets, various browsers
  8. Strong teamwork and communication skills
  9. Strong organizational skills
  10. Able to work independently
  11. Detail oriented
  12. Ability to problem solve
  13. Comfortable speaking with customers 
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